Welcome to The Damon Factory! These terms and conditions outline the rules and regulations for the use of our website.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use The Damon Factory if you do not agree to all of the terms and conditions stated on this page.

**Returns Policy:**

We understand that sometimes a purchase may not meet your expectations. In such cases, we offer a 20-day return policy from the date of delivery. To be eligible for a return, the item must meet the following criteria:

1. The item must be in its original condition, unworn, unused, and with all original tags attached.
2. The item must not be damaged, altered, or broken in any way.
3. The item must be 100% natural and exactly as described on our website.

If your return meets these criteria, you may initiate the return process by contacting our customer service team. Please note that return shipping costs are the responsibility of the customer unless the return is due to our error.

Once your return is received and inspected, we will proceed with the refund process. Refunds will be issued to the original method of payment within a reasonable timeframe. Please allow up to 7-10 business days for the refund to reflect in your account.

**Shipping:**

We strive to ensure prompt and reliable shipping for all orders. Our shipping policy is designed to provide you with the best possible service. However, please note the following:

1. Shipping times may vary depending on your location and the shipping method selected at checkout.
2. Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
3. We are not responsible for any delays caused by the shipping carrier or customs clearance processes.

**Product Descriptions:**

We make every effort to accurately describe our products and provide clear images to represent them. However, please note that:

1. Gemstones are natural products, and variations in color, shape, and texture may occur.
2. While we strive to ensure that product descriptions are as accurate as possible, we cannot guarantee complete accuracy.
3. If you have any questions or concerns about a product, please contact our customer service team for assistance before making a purchase.

**Intellectual Property:**

All content on this website, including text, images, logos, and graphics, is the property of [Your Gemstone Website] and is protected by copyright laws. You may not reproduce, distribute, or modify any content from this website without our prior written consent.

**Privacy Policy:**

We are committed to protecting your privacy and safeguarding your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

**Changes to Terms & Conditions:**

We reserve the right to update or modify these terms and conditions at any time without prior notice. By continuing to use this website after such changes, you agree to be bound by the revised terms and conditions.

If you have any questions or concerns about these terms and conditions, please contact us for clarification. Thank you for shopping at The Damon Factory!